Three lessons I learned at UX London

UX London

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Ain’t no party like an entrepreneur party

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We’re having a party! And then there’s the whole iQ prize business.

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Self Service Design: Interaction versus Information

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How do you make the perfect flow? Be confident!

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Moving beyond websites (or Reflections on a couple weeks of UX conferences)

So you’re sitting there trying to figure out how to design a webpage to explain a key service of your client. You’re doing everything the right way:

  • you’ve discussed the service with your client to understand the angle they want you to focus on
  • you’ve had the chance to user test the current design with real customers, so you know what confuses them
  • you’ve sketched out a variety of possible solutions to tackle that confusion
  • you’ve worked with your colleagues to bring a variety of viewpoints into the design solution

And then you stop — frustrated, disillusioned.

“There’s not good solution for how to explain this service, because the service is too damn complicated in the first place. < Sigh.> It’s obvious this service itself is broken. Let me start by fixing the service. Then I can design a good web page for it.”

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Your users are starting to notice | a guide to listening

listening-to-your-customers

Online success is easier than you think (stop talking so much).

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Content production: tick tock . . .

impatience
What’s taking so long? Well, we’ll tell you.

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Thomas Barnardo: A great legacy

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Our charity auction in aid of Barnardo’s at last week’s iQ Boot Camp raised a total of €1,555 for the charity. We’d like to thank everyone who took part.

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Boot Camp wraps

3 days, 22 workshops, and nearly 100 happy attendees later, we’re quietly recovering from Boot Camp 09.

We’d like to say a huge thank you to all who attended, and everyone who helped us make this the best Boot Camp it could be.
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Boot Camp a-go-go | Day 2

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Boot Camp continues and we’re all still alive.

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Boot Camp has launched (if we were to use a rocket metaphor)

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Boot Camp is on.

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