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Features - Views you can use from iQ Content
The Return on Investment for Self Service Projects
Self Service projects have a very clear customer value, but can be difficult to gain funding for. Why? Even though they have the potential to make big savings, it is a real challenge to calculate and clearly present those projected savings. But it is key to making the project happen.
Audits - High-profile sites go through our assault course
Irish political websites: a lot dumb, more to do?
Back in 2004, we did a quick audit of Irish political websites. Three years on have any of the main players made any real online progress? Are any of the parties successfully harnessing the blog, the podcast, or YouTube?
Interviews - We talk to people you should talk to
Behind the scenes at the CNN.com relaunch
CNN.com unveiled its redesign over the weekend, incorporating a cleaner look, a better way of linking different media on the same story, and some slick Web 2.0 goodness (including in-page video and user commenting). It's a radical do-over for one of the most highly-trafficked sites on the Web. We asked the production teams (in London, Atlanta and Hong Kong) how they approached the project.
Latest iQ Report
Free report: Benchmarking the user experience of car insurance websites
In this report, we apply our benchmarking protocol to evaluate 20 Irish, British, and American car insurance websites, and we provide a user-experience league table, along with best-practice examples and recommendations.