Latest Features from iQ Content

The Return on Investment for Self Service Projects

— Published on March 19th, 2010  |  by Colin Bentley   |  2 Comments

Self Service projects have a very clear customer value, but can be difficult to gain funding for. Why? Even though they have the potential to make big savings, it is a real challenge to calculate and clearly present those projected savings. But it is key to making the project happen.

Lotto online

— Published on February 4th, 2010  |  by Rosarie O'Regan

Good news (for some): you can now play lotto online at lotto.ie. Rosarie tours the site to see how the experience rates. Here's a taste of what she found

World Usability Day | A Year in the Life

— Published on November 11th, 2009  |  by Randall Snare and Elizabeth McGuane

It's that time again — World Usability Day – making the world a more usable place, or at least small parts of it. For the occasion, we're having our own IQ studio launch party, but we thought we'd also take a look at our 2008 Great IQ User Test, which was all about transport. We'll take a look at what we tested, how they measured up, and if they've made any improvements over the last year. Was 2008 truly a good year for usability? Just how usable is World Usability Day?

The future of online supermarkets

— Published on September 30th, 2009  |  by Elizabeth McGuane

How the industry can keep growing - by putting its users at its core

Consensus on the web

— Published on September 8th, 2009  |  by Randall Snare

Psychological and design principles: can they complement each other?

Bing: and what it means for your business

— Published on August 6th, 2009  |  by Niamh Phelan

The new Microsoft search engine, Bing, is making an impact.