Latest Features from iQ Content

Ethnography for design

— Published on July 3rd, 2009  |  by Clodagh Kelly

By participating in your customer's world, instead of just observing it or imagining it, you can gain a sense empathy, understanding and insight that's otherwise impossible. This article explains ethnography, how it can be applied to design, and how we use it in our every-day work.

How to set up Google Analytics on your website

— Published on June 3rd, 2009  |  by Niamh Phelan

If you don't have Google Analytics on your site, you should. It's a free tool that gives you visibility on how people are using your site.

Personas for intranets

— Published on November 5th, 2008  |  by Clodagh Kelly

In this article, Clodagh discusses the use of personas for intranet design and proposes a user model for information-sharing intranets.

User interviews in site development, a case study

— Published on August 18th, 2008  |  by David Moore

We often talk about the benefit of involving a wide range of stakeholders in the strategy and planning stage of a web project. This case study explores the user-centred design approach used in planning the website for the largest international folk art market in the world, taking place annually over two days in July.

This is not disability design, this is universal design

— Published on February 8th, 2008  |  by Rosarie O'Regan   |  1 Comments

I find myself using the accessible features on websites a lot; bigger text, low graphic versions and high contrast versions all make my life a little bit easier. But these features weren't design for me; these accessibility features are officially part of the disability design.

The fact that more and more people are using these features is changing the focus from disability design to design for all, or universal design.

This article looks at universal design in the context of transport, focusing on Dublin Bus and Toyota.

User experience books of the year

— Published on December 19th, 2007  |  by Des Traynor, John Wood and David Moore

We spend a great deal on user experience design books here at iQ Content, so most of the titles worth buying on the subject are sitting on someone's desk or on the shelf here. That being the case, we thought we should provide a roundup of personal favourites and must-read books from 2007.