2004 Strategy & Process Research Archive

Credibility on the Web

Published: Wed Nov 17th, 2004 | Posted By: Colm McBarron

An interesting piece of research from Stanford University and ConsumerWebWatch on how consumers and experts establish the credibility of your site. The results suggest that design and information architecture are the most important factors.

Link: http://www.consumerw...tanfordPTL_part1.htm

Categories: Strategy & Process » Research , Usability » Research

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New Connections - Second Progress Report

Published: Sun May 30th, 2004 | Posted By: David Moore

The latest report on Irish e-government progress concludes 'the 'e' agenda is now being mainstreamed across all areas of economic and social activity and the focus of attention is shifting towards the use of technology rather than simple awareness and access'. The report itself would be much easier to use if was available in HTML format as well as a 1MB .pdf download.

Link: http://www.taoiseach...D=181&docID=1773

Categories: Strategy & Process » Research

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Global eGovernment Maturity

Published: Sat May 1st, 2004 | Posted By: David Moore

The latest Accenture report on global e-government maturity shows Ireland's position unchanged, and reports that 'After a period of rapid expansion, the pace of eGovernment advances is slowing and many countries have hit a plateau of eGovernment maturity.'

press release: http://www.accenture...pressrelease_718.xml

full report: http://www.accenture...\gove_egov_value.xml

Categories: Strategy & Process » Research

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Web design practices

Published: Fri Apr 16th, 2004 | Posted By: David Moore

A useful survey of current practices in large sites. For example, how many place their Home navigation on the top left, and how many implement a breadcrumb trail (and how well)? Since everybody spends more time on sites other than your own, this look at emerging conventions is very useful.

Link: http://www.webdesignpractices.com/

Categories: Strategy & Process » Research , Usability » Research

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MyLifeBits

Published: Fri Apr 16th, 2004 | Posted By: David Moore

A Microsoft research project on what happens when all the content in your life - memos, shopping lists, music, documents, video clips and pictures - goes digital in the one place. As a vision of the future, it's both interesting and frightening - I don't want Bill Gates anywhere near my lifebits.

Link: http://research.micr...ence/MyLifeBits.aspx

Categories: Fun & Nonsense , Strategy & Process » Research

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Survey of content management system implementations

Published: Sun Feb 1st, 2004 | Posted By: David Moore

A very useful survey of the problems facing people implementing a CMS. It's no surprise that two of the biggest issues are migrating existing content and training authors and editors. The report includes ten lessons gleaned from successful CMS projects.

Link: http://www.boxesanda...ntent_management.php

Categories: Content » Research , Strategy & Process » Research

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New report criticises UK eGovernment sites

Published: Thu Jan 1st, 2004 | Posted By: David Moore

A review of UK public sector sites, chaired by Bob Phillis, takes a dim view of many eGovernment initiatives. "Many sites are no more than a translation of existing paper-based systems and few offer transaction-based services or offer the public the ability to communicate directly with government", the report states. "This needs to change". There are plenty of good recommendations applicable to many Irish sites as well.

Link: http://www.cabinet-o...04/040119_report.asp

PDF Document:

http://www.gcreview.gov.uk/news/FinalReport.pdf

Categories: Strategy & Process » Research

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Public sector management not taking responsibility for IT governance

Published: Thu Jan 1st, 2004 | Posted By: David Moore

"Senior management in the Irish public sector aren't taking responsibility for IT governance, despite the fact that they are well aware of critical IT issues." These were the findings of a new survey from Deloitte, finding that most public sector bodies fell below expectations in terms of IT governance - the technology component of senior management's responsibility for the diligent, responsible and ethical management of their organisation - an issue which has become increasingly important in the light of recent scandals in the US.

Link: http://www.deloitte....id%253D33215,00.html

Categories: Strategy & Process » Research

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