2003 Usability Features Archive

Design in eGovernment

Published: Wed Oct 1st, 2003 | Posted By: David Moore

Excellent article from Nico Macdonald (principal of design and technology consultants Spy) on the importance of good design for eGovernment sites.

Link: http://www.kam-online.com/features/design01.html

Categories: Strategy & Process » Features , Usability » Features

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PDF: Unfit for human consumption

Published: Tue Jul 1st, 2003 | Posted By: David Moore

Jakob Nielsen states the obvious about PDF files - 'For online reading PDF is the monster from the Black Lagoon. It puts its clammy hands all over people with a cruel grip that doesn't let go.' If it weren't now illegal, we'd cc this to the content managers of all government websites.

Link: http://www.useit.com/alertbox/20030714.html

Categories: Content » Features , Usability » Features

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Evolve not relaunch

Published: Sun Jun 1st, 2003 | Posted By: David Moore

Amazon, Yahoo and eBay do it, so why don't you? This useful article from User Interface Engineering makes the case for incremental improvements to your site, rather than a cycle of destruction and rebuilding.

Link: http://www.uie.com/A...eath_of_relaunch.htm

Categories: Strategy & Process » Features , Usability » Features

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Why pay for usability?

Published: Thu May 1st, 2003 | Posted By: David Moore

With a persuasive comparison with software development - of course you'll debug the code, so why don't you test the usability? - Jakob Nielsen shows how a design agency can convince clients to pay for usability testing. Pay a little now, or pay a lot later.

Link: http://www.useit.com/alertbox/20030519.html

Categories: Usability » Features , Strategy & Process » Features

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Who has time for user-centred design? You do

Published: Mon Feb 3rd, 2003 | Posted By: David Moore

If your organisation is cutting costs and your requests for more resources for your site are falling on deaf ears, this article from user-centred design expert Jesse James Garrett might help. It offers a clear statement of how focussing on what your users want can greatly improve the ROI on your site. It rebuts familiar objections to developing a content and navigation strategy such as 'We'll fix it in QA.'

Link: http://www.newarchit...ents/s=2452/na0303c/

Categories: Strategy & Process » Features , Usability » Features

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