Use the Google Search Appliance to make your company smarter and your customers happier

Good search is critical

Search is now the tool that people rely on most to find digital information. The upshot?

Information that can't be found may as well not exist. And this has massive associated costs: lost customers, replicated effort, frustrated customers and colleagues, and wasted time.

Don't have search on your intranet, website or internal systems? That means lost opportunities and spiralling costs.

Have search, but it's poor? You might as well have no search at all.

iQ Content & Google: Bringing the power of Google search to your organisation

Your own corporate Google: imagine being able to bring the unrivalled power of Google search to your organisation and your customers, ensuring everyone could find the information they need, right away.

Now you can. iQ Content is a certified Google Enterprise Partner (the only one in Ireland). We can help you put the genius of Google search to work for your organisation or on your website.

Google Search Appliance (GSA): Delivering results for your corporate intranet or websites

Better information equals better results. Simple. And no search technology delivers results like Google.

The Google Search Appliance (GSA) is your very own Google for your corporate intranet or website.

Moreover, as an integrated hardware and software solution, it's quick and cost-effective to implement and maintain. And it can start delivering results straight away – sometimes within just hours.

Benefits of getting Google on your intranet:

  • Increases productivity – Knowledge workers spend up to 25% of their day looking for information. Good search helps them find it (and then use it) more quickly.
  • Reduces replication of effort – Good search helps employees build on work done by others instead of starting projects from scratch.
  • Improved collaboration and knowledge sharing – Employees frequently find themselves working on projects similar to those going on elsewhere in an organisation. Good search keeps people in touch.
  • Eliminates manual document categorisation – Building out complex file system navigation structures is time consuming, error prone, and unnecessary.

Benefits of getting Google on your website:

  • Increases the time users spend on your website – 80% of visitors will abandon a site if search is poor.
  • Reduces customer support costs – Companies save an average of $30 every time a user gets a support question answered online instead of on the phone.
  • Increases browse-to-buy conversion rates – 82% of visitors to e-commerce sites use search to find the product information they need.

Case study: Pioneer Investments

We helped a leading global investment-management company to implement and use the Google Search Appliance to improve knowledge management, increase productivity, and deliver better intelligence to its staff.

Our client, Graham Kenny, said:

"I knew Google would be good, but both the technology and its ease of implementation have exceeded all my expectations. iQ Content have also been a pleasure to deal with: their expertise, professionalism and responsiveness have ensured that we can get the best from this great technology, with minimum fuss."

Read the full Pioneer case study.

The mechanics: Getting Google up and running for your organisation

Implementing Google Enterprise Search is a relatively straightforward and painless process. Typically, engagements follow five steps:

  1. You get in touch. We discuss whether the Google Search Appliance (GSA) would work for you, with absolute objectivity and no obligation.
  2. If the GSA matches your needs, we'll meet with you to discuss your requirements in more detail.
  3. Based on this discussion, we can create a live demo for you, showing you the capabilities of the Google Search Appliance working on your websites or intranet.
  4. We then create an implementation plan and proposal, with associated milestones and costs.
  5. If you're happy to proceed, we'll implement the Google Search Appliance, and you start delivering better results for everyone.

Next Steps

Stop the pain, reap the benefits. Contact us to get the ball rolling and to find out how Google Enterprise Search can help your organisation deliver better results.

Learn more about the GSA

Or, if you want to read more about this product, check out Google's own description of the Google Search Appliance.